pq99 Frequently Asked Questions

Creating a pq99 account takes less than two minutes. Visit pq99.ws, tap the registration button, enter your mobile number and a strong password, then confirm you are 21 years or older. A one-time SMS verification code is sent to your phone to complete sign-up. Once registered, keep your login credentials private and never share them with anyone else.

pq99 requires a valid National ID card (NID) or passport for identity verification. You also need to confirm the mobile wallet — bKash, Nagad, or Rocket — or bank account linked to your profile. Upload clear photos of both sides of your NID through the account verification section in your dashboard. KYC is normally completed within 24 hours of document submission.

Tap the Forgot Password link on the pq99 login page, enter your registered mobile number, and you will receive a one-time SMS code. Enter the code and set a new password to regain access immediately. If you no longer have access to the registered number, email [email protected] with your account details and NID for manual identity verification and account recovery.

No — pq99 strictly allows one account per person with no exceptions. Running duplicate accounts violates our Terms and Conditions and results in all associated accounts being permanently closed with any balance forfeited. If you suspect a fraudulent account has been opened in your name, contact [email protected] straight away so we can investigate and secure your identity.

Email [email protected] from your registered address and request account closure. Withdraw any remaining balance before the request is submitted, as funds cannot be recovered after closure is processed. Account closure takes up to 5 working days. pq99 retains certain transaction records for a minimum of 5 years after closure in line with applicable financial regulations.

Log in to pq99, open the Deposit section, and select bKash as the payment method. You will be shown a pq99 merchant number and a unique reference code. Open your bKash app, send the required amount to that merchant number, and type the reference code as the transaction note. Your pq99 balance updates within minutes. Always include the reference code — deposits sent without it may be delayed or require manual matching.

The minimum deposit on pq99 is ৳200 BDT across all supported payment methods including bKash, Nagad, Rocket, Upay, Visa, and Mastercard. There is no fixed upper cap on deposits for standard accounts, though high-value deposits may trigger additional KYC checks as part of our anti-money-laundering compliance process.

Nagad deposits on pq99 process in real time and typically appear in your account balance within 1 to 5 minutes. If your deposit has not shown after 15 minutes, check that you entered the correct merchant number and reference code. Contact [email protected] with your Nagad transaction ID if the issue continues — the deposit will be manually credited after verification.

The minimum withdrawal on pq99 is ৳500 BDT. Payouts are returned to the same payment method used for your original deposit — for example, a bKash deposit means your withdrawal goes back to your bKash wallet. Mobile wallet withdrawals generally complete within 15 minutes to 2 hours. Withdrawals to Dutch-Bangla Bank, BRAC Bank, or other local banks may take 1 to 3 business days.

pq99 does not charge any platform fees on standard deposits or withdrawals. Your mobile wallet provider — bKash, Nagad, or Rocket — may apply their own network charges, which are outside pq99's control. We recommend checking your wallet app's current fee schedule before initiating a transaction to avoid unexpected deductions on your end.

Yes — pq99 offers cricket betting on all major tournaments including the Bangladesh Premier League (BPL), Indian Premier League (IPL), T20 World Cup, ICC Champions Trophy, and international fixtures featuring the Bangladesh Tigers. Betting markets include match winner, top batsman, total runs, over/under, first wicket method, and live in-play betting with real-time odds throughout the match.

Yes — pq99.ws is fully optimised for mobile browsers on Android and iOS with no app download required. Open Chrome or Safari on your smartphone, go to pq99.ws, and log in. The site is built mobile-first with touch-friendly layouts and fast loading times on Bangladesh mobile networks. For the smoothest experience, use the latest version of your browser and a stable data connection.

pq99 offers hundreds of slot titles from leading providers including Pragmatic Play, NetEnt, Microgaming, and Spribe. Popular titles include Gates of Olympus, Sweet Bonanza, Book of Dead, and Starburst. Slots are filterable by provider, theme, and volatility level. Every slot on pq99 runs on a certified Random Number Generator (RNG) system to guarantee fair and unpredictable outcomes on every spin.

pq99's live casino streams real human dealers from professional studios via HD video in real time. You place bets on your screen while watching every card deal, roulette spin, or dice roll as it happens live. Available games include Live Baccarat, Live Blackjack, Live Roulette, Andar Bahar, Live Teen Patti, and game-show formats like Crazy Time from Evolution Gaming and Ezugi. A stable internet or 4G connection gives the best streaming experience.

Beyond cricket, pq99 covers a full live casino with baccarat, blackjack, and roulette tables, hundreds of video slots, crash games including Aviator, Kalaka Bingo, and multi-bet sports options. The platform also offers football, kabaddi, and other sports markets, making pq99 a single destination for virtually all popular formats of online gaming for Bangladeshi players.

pq99 offers a welcome bonus to all newly registered players on their first qualifying deposit. Complete account registration and KYC verification, make your first deposit, and the bonus is credited automatically. Current bonus percentages and amounts are updated regularly — always check the Promotions page on pq99.ws for the live offer. All welcome bonuses carry wagering requirements that must be met before withdrawal.

A wagering requirement — also called a rollover — means you must bet your bonus amount a set number of times before any bonus-derived winnings can be withdrawn. For example, a ৳1,000 bonus with a 20x rollover requires ৳20,000 in total bets from your bonus balance before a withdrawal is eligible. Each pq99 promotion specifies its own multiplier — always read the full terms before accepting a bonus offer.

Yes — all pq99 bonuses have an expiry window, typically 7 days from the date the bonus is credited. If the wagering requirement is not completed before expiry, the bonus balance and any associated winnings are automatically removed from your account. The exact validity period for each offer is stated in that promotion's specific terms — review them carefully before accepting.

Most games on pq99 contribute toward completing wagering requirements, but contribution rates vary. Slots generally contribute 100% of each bet. Live casino games such as baccarat and blackjack typically contribute at a reduced rate, commonly 10 to 20%. Some game types may be fully excluded from bonus play. Each promotion's terms page lists the applicable contribution percentage per game category — check before playing with your bonus funds.

pq99 is a secure, SSL-encrypted gaming platform built specifically for the Bangladeshi market. All data transmitted between your device and pq99.ws is protected by 256-bit SSL/TLS encryption. The platform operates certified RNG systems across all games and upholds strict fair-play standards. Players are encouraged to review the legal status of online gambling in their own jurisdiction before registering.

The minimum age to register and play on pq99 is 21 years — no exceptions. Age is verified during the KYC process by requiring a valid NID or passport. Any account found to belong to a player under 21 is permanently closed and the balance is forfeited. If a minor in your household has accessed an online gambling site, contact [email protected] immediately for assistance.

To set a deposit limit or activate self-exclusion on pq99, email [email protected] from your registered address and state the tool you need. Daily, weekly, and monthly deposit limits take effect within 24 hours — reductions apply immediately while increases require a 7-day cooling-off period. Self-exclusion periods are 3 months, 6 months, 12 months, or permanent and cannot be reversed before the chosen period ends. A shorter time-out of 24 hours, 7 days, or 30 days is also available.